All DUNTERY dresses are made to order to minimize material waste and deliver exceptional craftsmanship.
Total Delivery Time = Tailoring/Processing Time + Transit Time
Every garment is made specifically for you. Production begins shortly after checkout.
| Category | Tailoring Time |
| Bridesmaid | 7–10 Business Days |
| Wedding & Special Occasion Dresses | 12–15 Business Days |
| Swatches & Accessories | 3–5 Business Days |
*Peak Season Notice (March–July): Production may take 3–5 additional business days. We strongly recommend ordering at least 5 to 6 weeks before your event.
We offer FREE Standard Shipping on orders over £109 to the United Kingdom and select international destinations.
Exact shipping rates, delivery times, and available carriers will be calculated automatically at checkout based on your order value and destination address.
United Kingdom:
- Standard Shipping (5–8 business days): From £5.99 (FREE on orders £109+)
- Expedited Shipping (3–6 business days): From £10.99
Other Regions & International (United States, Europe, Australia & Global):
- Standard Shipping (7–12 business days): From £7.99 (FREE on orders £109+ for eligible countries, or £129+ for the United States)
- Expedited Shipping (3–14 business days): From £16.99*
*Note: Expedited shipping to remote international destinations starts from £49.99; rates vary depending on order subtotal and destination)
- Carriers & Tracking: Orders are primarily fulfilled via FedEx, TNT, DHL, UPS, and USPS. You will receive an email with tracking details once your parcel ships. Please allow 24–48 hours for tracking updates to appear.
- Address Restrictions: Expedited shipping cannot deliver to P.O. Boxes or APO/FPO military addresses. Please provide a physical street address at checkout.
- Address Modifications: You may modify your address free of charge before your order ships. Once in transit, rerouting is subject to carrier policies, and any associated fees are the responsibility of the customer.
- Taxes: Applicable VAT and local taxes are calculated and collected automatically at checkout where applicable.
- Delays: If your package tracking has not updated or has exceeded your estimated delivery date by 7 business days, contact us immediately at service@duntery.com.
For rush requests or specific delivery date questions, contact our team:
- Email: service@duntery.com
- Live Chat: Available via the chat widget at the bottom right corner of the website.