PRIVACY POLICY

To guarantee your data is secure and safeguard your privacy when you shop with Duntery UK, we draw this privacy policy to explain what information we collect and how we use your information, to better govern your use of our online shopping service Policy is applied to any desktop or mobile website, digital service of Duntery UK (“We”, “us” “our”).

1. What personal data we will acquire?

Several types of personal data from or about you will be collected.

• Information you provide

  When you visit or order at Duntery.uk, we need to gather your personal data during the purchase process, including your first and last name, your address for receiving the package, your email and phone number, card information for payment. If there is customs clearance needed to be finished afterward, your passport information and tax number will also be required.

  As we offer made to order products, we also need to collect your body size information to complete the order

• Information about how to improve our services and goods

  Your preferences or reasons for shopping specific product, lifestyle preferences, this information is helpful for improving our services but they are optional.

• Data when posting on our website

  We will collect any personal information that is included in your product or store review posted on our website.

• Data Collected via Live chat

  When you contact us via Live chat, your personal information and order details are needed and collected by us in order to offer better-customized services for you. If you are not comfortable sharing information with us via live chat, you could choose not to post any information.

• Cookies will be collected automatically.

  Automated technology such as cookies is used to collect information when you visit our website. The following information will be collected from your computer or mobile.

  • Internet Protocol (IP) address or other device identifiers
  • Browser type and version
  • Browsing information, such as pages you view and the links you click
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • Time spent on visiting the website and usage patterns.
  • Domain name of the website from which you are redirected to our website.
  • Your location date (only with your permission)

• Other Data

  • Information you offered when contact our customer service team
  • Post or comment when engaging with our social media platform
  • Information is needed when you sign up or sign up for Dunter
  • When you otherwise get in touch with us

• Note: Please be assured that the information we collected will only be used on an anonymous basis. We are not allowed to use it to identify a particular user.

  • ① We guarantee that we will properly collect personal information such as credit card numbers on pages protected with SSL
  • ② We do not sell the user's contact information
  • ③ We do not use the user's personal information or pictures for advertising without the user's consent
  • ④ Duntery.uk will not collect personal information of users as its main purpose

2. What do we use your data for?

• To optimize the shopping experience on our website.

  Your personal information is collected and used to assist us in providing, improving, and developing better products and services. It might be used for a variety of purposes, including the purchase process, better shopping experiences, data analysis research, and audits. Your consent or our legitimate interests in providing you services justifies such processing. Please contact us to opt-out if you no longer accept the services.

• To make improvements on our customer service.

  In order to more efficiently respond to your questions and comments, to deal with any issues you might meet, to know your shopping satisfaction on duntery.uk, your information will help us to better fulfill the service.

• To provide and manage personalized ads and marketing services

  Your personal data might be used to personalize your experience with duntery.uk and on third-party websites that we are partnered with. It is also used to determine the effectiveness of our promotional marketing ads which is also with your prior express consent.

  You could choose not to receive any future promotional information from us. Please contact us to opt-out or choose “Unsubscribe” in those marketing emails.

• Guarantee our services are secure.

  In order to fight spam, malware, malicious activities, or security concerns, to monitor and verify your identity so that unauthorized people can not access your data, we must process your personal information such as device information and other pertinent information to keep you secure.

• To fulfill orders and facilitate order delivery service

  Creating a profile on duntery.uk will help us to fulfill orders and facilitate shopping online and shipping services. Personal information will be filled in automatically when you visit us and order us in the future.

• o send marketing emails and SMS messages periodically.

  The email address and phone number you provide for order processing might be used to send essential information and updates related to your orders. And we will also send exclusive discounts, updates, news, related product service information periodically.

3. Cookies and Similar Services

4. Cookies Placed by Third Parties

To better understand our web users, we may engage with third-party internet services. These providers, on the other hand, are only allowed to use the relevant information on our behalf to assist us in operating and improving our business. To better understand how users interact with our website, we use Google Analytics, a web analytics tool provided by Google, Inc. ("Google"). Cookies are used by Google Analytics to collect information about how people use our website. This data is used to develop reports and services that will help us improve our website and the services we provide. The reports reveal website trends without revealing the identities of individual visitors.

Third parties who provide apps through our website may place their cookies on specific pages of our website in terms of service delivery, track the effectiveness of their services, or tailor services for you. When you share information using a social share button as Facebook or Twitter, for example, the social media platform that developed the button will keep track of it. We can't access these cookies, and third parties can't access the data in our cookies because of how cookies function.

5. Controlling and Disabling Cookies

If you want, you could have your computer warn you each time a cookie is transmitted, or you could just disable all cookies in your browser's settings. Several of our features may not function correctly if you disable cookies, as they do on most websites. You can still place orders by sending an email to service@duntery.uk

6. Other Methods of Tracking

Conversion pixels, which fire a short line of code to alert us when you have clicked on a certain button or reached a particular page, are sometimes used to see how successful our marketing campaigns or other Site goals are working. We also utilize web pixels to track how people use our site. Duntery uk can record that a specific device, browser, or program has visited a specific webpage by using pixels.

7. Personal Data Disclosure

We do not resell, transfer, or otherwise disclose your personal information to third parties. This does not apply to recognized third parties who assist us in operating our website, implementing our business, accepting payments, distributing purchased products or services, sending you information or updates, and or providing service to you, as long as those parties agree to keep your data secure. We may also disclose your information if we believe it is necessary to obey the law, implement our site policies, or defend our or any others' rights, properties, or security. Non-personally identifiable visitor data, on the other hand, may be shared with third parties for advertising, advertisement, or other reasons.

8. Your legal rights

We make every effort to keep your personal information correct, comprehensive, and stay updated. You have the right to see, amend, and remove the personal information we gather about you. You have the right to limit or object to the further processing of your data at any time. You have the right to obtain your personal information in an organized and standardized manner, as well as the right to have it communicated directly to a third party if technically possible. Involves the processing of your personally identifiable information, you have the right to file a complaint with the appropriate data protection authorities.

We may require information from you to validate your identity and right to access your information, and also to search for and supply you with the personal information we store, to protect the privacy and security of your personal information. In some cases, applicable laws or regulatory requirements permit or compel us to refuse to provide or delete some or all of the private data we keep.

To claim your rights, please send an email to service@duntery.uk. We will reply to your email as soon as possible. We shall take all necessary measures to keep your personal information accurate and up to date.

9. Information Security

We utilize appropriate technical, organizational, and administrative security measures to secure and hopefully deter unauthorized access to personal information, and to also appropriately be using the data we collect. We limit the access to your classified government personal information to employees and third parties that require it to provide items and/or services to you.

Please bear in mind that you also should protect your personally identifiable information. We ask that you keep your password, secret answers to questions, and any authentication credentials that you use to access our Services safe.

If you suspect the privacy of your accounts or private information has been breached, please notify us instantly at the Customer Service Center. Please be advised that no internet usage can be assured to be 100 percent secure, despite the measures. In the event of a security incident, we shall promptly notify you and, if required by law, the appropriate authorities.

In the event of a security incident, we shall promptly notify you and, if required by law, the appropriate authorities.

10. Retention

Unless a longer retention time is permitted or required by the tax, accounting, or other applicable laws, we will keep this information for as long as it is necessary to meet the objectives mentioned in this Privacy Policy.

11. Connections to 3rd websites

Sometimes, we also include or provide 3rd goods or services on our site in our judgment. Some 3rd websites have their own set of privacy policies. As a result, we disclaim all legal accountability for the content or actions of these third-party websites. Nonetheless, we are committed to maintaining the integrity of our website and welcome any criticism regarding these sites.

12. Children

Our Products are not intended for children under the age of 13, and we do not intentionally collect personal information from children. Please do not try to complete our questionnaires or send us any personal information if you are under the age of 13. If we learn that a kid under the age of 13 has provided us with personally identifiable information, we will take action.

If the user is located in the European Economic Area ("EEA"), we will process your data depending on the following criteria: If we acquire your consent to handle your data, we shall do so by Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679. ("GDPR"). If the processing of your data is required for the fulfillment of a contract between you and us or to take pre-contractual actions at your request, it will be done by GDPR Article 6(1) lit (b) We will treat your personal information based on consent if it is required for us to comply with a legal obligation. and if handling is required for our legitimate interests, such information will be carried out in compliance with GDPR Article 6(1) lit (f)

Kindly be informed that if you have provided your permission to the user agreement, users could retract your consent at any time by emailing service@duntery.uk. Your withdrawal will not influence the rightness of any progress that can be made out previously with your consent.

The legal justification for the transfer of personal information is as follows:

Rules and Regulations

Please also see our Terms & Conditions section, which establishes the use, disclaimers, and limitations of responsibility that apply to the use of our website.

Your rights under the California Consumer Privacy Act

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency

Updates on Our Privacy Policy

Without previous warning, we may alter our Privacy Policy from time to time to accommodate based on the changing privacy policies.

If we determine to amend our privacy policy, we will update the Privacy Policy Amendment Date below and/or publicize the modifications on this page. As a result, we strongly advise you to review the Privacy Policy online websites regularly. If we make any major changes to how we collect, use, or disclose your Personal Information that affects your rights under this Policy, we will notify you in advance.

Please get in touch with us.

If you want to claim one of your choices listed above, or if you have a concern or a dispute about how your personal information is handled under this policy, please contact us.

GET REPLY IN 24 HOURS

If you have any questions, please do not hesitate to contact us. Our customer support team will respond to your inquiries within 24 business hours.

Email: service@duntery.uk

Phone Number: 00-86-512-89579986
Company Address: Room E3, 5th Floor, Lianshi Building 1001 Pinglong Road, Gusu District, Suzhou City, Jiangsu Province, China , Post Code: 215000